Reputation Matters
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Home Sweet Home
I have lived at The Pointe At Irving Park for 15 years. I wouldn't want to live anywhere else. The office staff, Natasha, ... Brianna & Eve are wonderful. The maintenence staff is exceptional as well. Trent is so professional, capable & kind. Trent takes great pride in his work. If I ever have any concern, it is addressed in a timely manner. The staff goes out of their way to make me feel safe & cared for. For example, a few weeks ago the community was having a get together. Because of my disability I was unable to attend. That afternoon, Natasha & Trent showed up at my door with a plate of food. They wanted me to feel included. This is a great place to live. The grounds are kept clean. The staff provides monthly pest control. The apartments are well maintained. I feel very safe in my apartment. If you want a terrific place to call home, look no further. Read More about Home Sweet HomeBy: Lisa Gibson
Above and Beyond
Of all apartments I’ve lived in, this apartment complex staff was excellent. I’ve only lived here for 5 months. Brianna ... New is the only reason I moved here. She is always smiling and goes beyond what her job description entails. She always speaks to residents when she’s outside and off work. She has assisted me in my wheelchair. She constantly asks if she can help me because I’m a leg amputee. She’s one of a kind. This place would be at an incredible loss without her. Thank you Brianna for having a heart of gold! Read More about Above and BeyondBy: Tania
Overall Rating
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Testimonials
I would recommend this community for sure. everything went very smoothly for my move in. I asked for a new dryer and Latasha said she is on it!!! Great people.
- Don, Nov. 2023
Great place to live! The office staff are helpful and friendly. The maintenance person is very responsive and friendly. He seems to really care about the residents and takes pride in his work!
- Heather, Oct. 2023
Enjoy the quiet setting and staff. Appreciate the office staff efforts to build the community and the maintenance staff to keep it safe and clean.
- Susan, Sept. 2023
The smoothest transition for me was moving here ! I know this was the best decision for me and my family I love the home and how incredibly inviting the neighborhood is.
- Shaniah, Sept. 2023
Very peaceful safe neighborhood! Maintenance was very speedy getting any repairs done after I moved in and paid close attention to my work request sheet I filled out upon move in!
- Tianna, Aug. 2023
I’ve lived here for many years and enjoy my home. The staff (office and maintenance) are helpful, friendly and very nice. They are all very responsive and attentive. They work hard to host events for our apartment community. The grounds are kept nice and clean. I’ve just renewed my lease for another year. That’s how satisfied I am here!
- Karen, Aug. 2023
Customer service is very good and the staff is very professional. Also, the community is kept very clean and it’s extremely quiet at nice. I am very fortunate to have great neighbors.
- Carrie, Aug. 2023
I love the community it’s really quiet and I feel safe and relaxed. The office staff is very friendly and helpful. I also enjoy my balcony I have privacy and that’s a plus.
- Shayla, Aug. 2023
10/10 highly recommended from the application process, the walk through and moving in I felt welcomed from the very beginning of the process. Definitely had a great experience.
- Sakiera, July, 2023
Since moving in the management & maintenance team have been nothing but accommodating. Their response time is great! The property is nice, very little noise complaints . I would absolutely refer someone to live here.
- Nuri, July, 2023